Privacy Policy

Iciclraddo Media Ltd ("Iciclraddo", "we", "us", "our") is the data controller responsible for your personal data in connection with your use of iciclraddo.com.

We are registered with the Information Commissioner's Office (ICO) under registration number ZB874219. Our registered office is at Fourth Floor, 82 King Street, Manchester, M2 4WQ, United Kingdom, and our company registration number is 15872341.

We collect information you provide directly to us, such as when you create an account, subscribe to our service, sign up to a newsletter, post a comment, or contact us, including your name, email address, billing address, and payment details (processed by our payment provider).

We also collect usage data automatically when you visit the Site, including your IP address, device and browser type, pages viewed, referral source, and interaction data, using cookies and similar technologies as described in our Cookie Policy.

If you contact our support or editorial teams, we collect the information contained in your enquiry, including any attachments, in order to respond to you.

• Account and subscription data: name, email address, billing address, subscription plan and payment reference.
• Enquiry data: name, email address, and the content of messages sent to our support, privacy or editorial teams.
• Usage and technical data: IP address, device identifiers, browser type, pages visited, and cookie identifiers.

We use your personal data to provide and manage your subscription and account, to respond to enquiries, to send service communications, to personalise content, to improve the Site, and to detect and prevent fraud and misuse.

We rely on the following lawful bases under Article 6 of the UK GDPR: performance of a contract (to provide subscription services you have purchased), legitimate interests (to operate, secure and improve the Site, and for direct marketing to existing customers), consent (for non-essential cookies and marketing communications to non-customers), and legal obligation (for accounting, tax and regulatory compliance).

Where you have subscribed to our newsletter or otherwise consented to receive marketing communications, we may send you updates about new content, features and offers by email.

If you are an existing subscriber, we may send you similar service marketing on a soft opt-in basis in accordance with the Privacy and Electronic Communications Regulations (PECR), and you may opt out at any time.

You can withdraw your consent to marketing at any time by clicking the unsubscribe link in any marketing email or by contacting [email protected].

We share personal data with trusted third-party service providers (processors) who process it on our behalf and under our instructions, including payment processors, email and marketing platforms, website hosting and content delivery providers, analytics providers, and customer support tools.

We require all processors to enter into data processing agreements compliant with UK GDPR and to implement appropriate technical and organisational security measures.

We do not sell your personal data. We may disclose personal data where required by law, to enforce our Terms of Service, or to protect the rights, property or safety of Iciclraddo, our users, or others.

Some of our processors are located outside the UK, including in the United States and the European Economic Area. Where this is the case, we ensure appropriate safeguards are in place, such as reliance on UK adequacy regulations, the UK International Data Transfer Agreement (IDTA), or the UK Addendum to the EU Standard Contractual Clauses, together with supplementary measures where required.

We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements.

Account and subscription data is generally retained for the duration of your subscription and for up to six years afterwards for tax and accounting purposes. Enquiry data is generally retained for up to twenty-four months. Usage and cookie data is retained in accordance with the retention periods set out in our Cookie Policy.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction, including encryption in transit, access controls, and regular security reviews.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we take our security obligations seriously and respond promptly to any suspected data breach in accordance with our legal obligations, including notifying the ICO and affected individuals where required.

Under UK data protection law, you have the right to access your personal data, request rectification of inaccurate data, request erasure of your data, restrict or object to our processing, request data portability, and withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact [email protected]. We will respond within one month, or explain if we need longer due to the complexity of your request. We may ask you to verify your identity before actioning a request.

• Right of access to a copy of the personal data we hold about you.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure (the 'right to be forgotten') in certain circumstances.
• Right to restrict or object to certain processing, including direct marketing.
• Right to data portability for data you have provided to us.
• Right to withdraw consent at any time, without affecting prior lawful processing.

If you are unhappy with how we have handled your personal data, we would welcome the opportunity to resolve your concern directly, please contact [email protected] in the first instance.

You also have the right to lodge a complaint with the Information Commissioner's Office, the UK's independent regulator for data protection, at ico.org.uk or by telephone on 0303 123 1113.

The Site is intended for a general adult audience and subscriptions are only available to individuals aged 18 or over. We do not knowingly collect personal data from children, and if we become aware that we have inadvertently done so, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be notified to registered users by email or via a notice on the Site. The date at the top of this page shows when it was last updated.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at [email protected] or write to us at Iciclraddo Media Ltd, Fourth Floor, 82 King Street, Manchester, M2 4WQ, United Kingdom.